FAQ \\

Frequently asked questions

What is your "Return Policy"?


Returns are not permitted at this time. All sales are final. If for some reason the item is damaged in transit, please contact us and we will happily fix the issue!




Do you offer Custom Work?


Yes! To begin a custom project - please submit a message on the Contact Page to begin!




How do I mount my Frame or Coat Rack?


Rest easy...each frame and coat rack comes with hardware included for wall mounting. If your frame is small enough, it may also come with an Easel (see exact product for details). Hang away!




Do your Frames come with Matting?


No. Unless otherwise stated in the exact product, our frames do not including custom matting. They do includle Acrylic glass, black backing board and hardware for mounting/hanging. However, all our frames are standard sizes, so you can add your matting of perference in if you like. Sellers like amazon and Michael's have lots of mat sizes.




Shipping Information


Shipping information and rates are available in your "Cart" page before checkout. It is here where you can see what the shipping rate will be for your selected items and delivery desination. At CSD Co., we work hard to offer affordable and competative shipping rates as some of our items require larger packaging. We thank you for your support of our business and for understanding what it takes to make quality handmade goods and ship them all over the country. At the moment, we ship to the 50 US States only.